Brilliant.
19th December 2020

Wonderful choice, spoilt for choice. Great service. Thank you very much . Merry Christmas and a better 2021xxxx

Julia.clay
Delivery
10th December 2020

The order came quicker than I thought so very pleased

Lesleypwilson
Mi kit es hermoso, estoy feliz de haber comprado con ustedes.
10th December 2020

Llegó mi pedido antes de tiempo, muy bien empaquetado, me encantó el kit, muchísimas gracias. Connie

Anubis.at
Excellent service
09th December 2020

Ease of ordering arrived in excellent condition

59k.simpson
Would recommend
09th December 2020

No issues with service, free delivery so would recommend

Lizziewinter79
Bruges Cross Stitch Kit
09th December 2020

Excellent! My wife will love this as part of her Xmas present.

Elljaye5
Great
05th December 2020

Great Service. Definitely use this seller again.

Snoopy2
Cross stitch
04th December 2020

Bought as a Christmas present.

Sheenamuirhead
10 out of 10
04th December 2020

Fantastic fast service and free post excellent. Colleen

Colleen57harrigan
Great
04th December 2020

Great service!

Coletteyates5
Fast and efficient service with high quality goods
04th December 2020

I have been a customer of Past Impressions for many years and I have always been delighted with the choice of cross stitch kits and accessories. Every time I view the site I inevitably buy something as I can't resist them.

Matilde
Choice
03rd December 2020

Absolutely love this site. So many designs that I want to do but so little time to do them in.

Johnachris
Excellent service, fast and order arrived in perfect condition.
02nd December 2020

Making this card for my Mum for Xmas, nearly finished it and it looks good, I’m sure she’s going to love it.

Eerjenkins
Service
01st December 2020

Brilliant service as always.

Caroline.sparling
Efficient online ordering and delivery
01st December 2020

Have ordered from this site before and each time ordering is easy online and delivery quick and as ordered. Good value for money as I usually get a discount from WOXS to use.

Brenda45
Great service
01st December 2020

Great service, products and prices as always

Angeladfletcher
Great selection and service
01st December 2020

I loved the wide selection of kits available, dispatch was quick and I received my order quickly in perfect condition.

Kate.silk70
Value for money
30th November 2020

Good quality, fast service. I always have used past impressions for all my kits thankyou

Lindawennie
Well done
30th November 2020

Good quick service and well packaged

Lindawennie
Great service
30th November 2020

I questioned the delivery time and the staff were excellent. Answered all my questions and offered to cancel the order. As is was, the product arrived within 3 days, exactly on my mums birthday

Lesley.stark
Superb customer service
30th November 2020

First of all the kit looks wonderful, Hannah Dale is so good and combined with Bothy Threads you can’t go wrong. But it is the customer service that sets Past Impressions apart - you are contacted every step of the way until the package arrives. Add that to free postage and it’s a winning combination.

Margaret_mcmulla
Delay
26th November 2020

Have not yet received it despite receiving an email 7 days ago that it had been dispatched by first class Royal Mail. They blame it on Covid - but Royal Mail is delivering to my address fine ! Not happy.?

Dinajean4470
Response from Past Impressions on 27 Nov 2020 I'm so sorry you haven't received your kit yet. Unfortunately Royal Mail deliveries are severely imacted by covid at the moment. It's not just about whether you are receiving your post, but it's about the post moving through the system, from the post office to which we take it, then the depot that collects it from them and all the other stops along the route to you. We spoke to our own sorting office this week who informed us that they are currently operating with 50% of staff as so many of them are having to isolate and there are social distancing measures in place, and with half the staff they are being expected to handle a huge increase in the number of parcels due to lockdown and the festive season combining together. We know it's frustrating but unfortunately it is completely out of our control. We do have a notice at the top of every page on our website advising customers of these delays. Hopefully your delivery will not take much longer.
Ok
26th November 2020

Well packed. Maybe if we could receive the order quicker...

Isabo2010
Provision of cross stitch kit
25th November 2020

Quick response, good quality item

P.spencer813
Super fast
25th November 2020

Great website, competitive prices, super fast arrival, well packaged, products top quality. Would definitely recommend.

Misscwhelan
cross stitch
25th November 2020

Cannot fault the service received and the item looks good.

Bandgfirth
Quick delievery
24th November 2020

I liked the motive when I saw it the first time! It arrived quickly, well packed, good instruction, is fun to do!

Strickliesel13
Reviews